Privacy Policy
Effective Date: August 2, 2025
Last Updated: August 7, 2025

Sentri Security ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, job title, employment history, government-issued IDs (for verification).

  • Security-Related Data: Incident reports, photos, video footage, access logs, patrol data, and guard activity.

  • Device & Technical Data: IP address, browser type, device ID, operating system, geolocation (if enabled), and usage data.

  • Payment Data: Billing contacts, payment method details, transaction history.

We collect this information when you:

  • Submit forms on our website

  • Use our services as a client or guard

  • Communicate with us

  • Are included in reports or video data

2. How We Use Your Information

We use the information to:

  • Provide and improve our security services

  • Track and manage personnel activity

  • Process payments and manage billing

  • Conduct background checks

  • Improve our AI platform and internal tools

  • Comply with legal requirements

  • Investigate misuse or fraud

3. Legal Bases for Processing

If you’re in the EEA, UK, or similar jurisdictions, we process your data based on:

  • Contract performance

  • Legal obligations

  • Our legitimate business interests

  • Your consent (where required)

4. Information Sharing

We may share information with:

  • Clients (e.g., incident reports, video, guard logs)

  • Service providers (e.g., background checks, hosting, payment processors)

  • Law enforcement or legal authorities (when required by law)

  • Business transfers (e.g., merger, acquisition)

We do not sell your personal information.

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law. When no longer needed, we securely delete or anonymize it.

6. Data Security

We use industry-standard measures including:

  • Encryption

  • Role-based access controls

  • Secure infrastructure

  • Regular audits and monitoring

Despite best efforts, no system is 100% secure. Please report security concerns to: security@sentri.security

7. Your Rights

You may have the right to:

  • Access your data

  • Correct or delete your data

  • Restrict or object to certain uses

  • Request a copy of your data

  • Withdraw consent (where applicable)

To make a request, email: privacy@sentri.security

8. Children’s Privacy

We do not knowingly collect data from individuals under 18. If we learn we’ve collected such data, we will delete it.

9. Updates to This Policy

We may update this policy. If we make significant changes, we will notify you via email or on our website.

Last Updated: August 7, 2025